Frequently Asked Questions
We know planning an event comes with plenty of questions, and we're here to help make the process as simple and stress-free as possible.
Whether you're booking a bounce house for a birthday party, renting tables and chairs for a wedding, or reserving concessions for a community event, our team is committed to providing exceptional service every step of the way.
Browse our frequently asked questions below to learn more about our rental process, delivery and setup options, booking policies, and more. If you don't see the answer you're looking for, feel free to contact us—we're always happy to assist in making your event a memorable success.
What types of events do you serve?
We provide rental equipment for a variety of events, including birthdays, weddings, baby showers, graduations, corporate events, school functions, church events, family reunions, and community celebrations.
How far in advance should I book?
We recommend booking as early as possible to secure your preferred rental items and event date. Popular items and peak seasons may book quickly.
How do I reserve rental items?
Simply browse our rental inventory, select the items you're interested in, choose your preferred date and time, and submit a booking request through our online calendar.
Is my reservation confirmed immediately?
No. Booking requests are subject to availability. Once we review your request, we will contact you with confirmation details and any additional information needed.
Do I need to pay a deposit?
Yes. A deposit may be required to secure your reservation. Deposit requirements will be discussed during the booking process.
Can I make changes to my reservation?
Yes. Changes may be made based on availability. Please contact us as soon as possible if you need to modify your rental order.
Do you offer delivery, setup, and breakdown?
Yes. Delivery services are available for rental items. Delivery fees may vary based on location. Setup and breakdown services may be available depending on the rental item. Specific details will be discussed when confirming your reservation.